Choose a Radio Communication System Built for a Connected Frontline

Challenge: Plant leadership frequently lack timely insight into frontline activities, delays, and issue resolution status across the floor. Which machines, people, or processes are causing today’s bottlenecks regardless of their physical location.

Walt Solution:
With built-in voice, photo, and video messaging, frontline workers can instantly report equipment issues, status updates, or process changes. Every message is time-stamped, archived, and assignment-tracked, giving supervisors and leadership a real-time, verifiable view of plant activity—whether they’re on-site or offsite. Walt enables live communication across voice, text, photo, and video, so leaders can immediately see which workstations are stalled, which teams need support, and where operations are breaking down—all without relying on secondhand updates or walking the floor.

Challenge: Unplanned downtime is frequently underreported, misclassified, or vaguely attributed, making it difficult to analyze root causes or implement preventive actions.

Walt Solution:
Every frontline communication, whether it’s “line jam on packer 3” or “waiting on maintenance”, is automatically recorded and logged. This builds a searchable, timestamped audit trail by shift, department, and issue type, enabling teams to analyze downtime events with precision. Walt captures every call, escalation, and response, creating full traceability for each incident. Operations can now measure real delay durations, identify lag in response times, and surface recurring causes. Leadership gains the ability to distinguish avoidable disruptions from systemic issues and take informed action to reduce future downtime.

Challenge: Critical updates are often lost during shift handovers. Disputes arise between departments regarding who was notified, when, and how.

Walt Solution:
Every message sent through Walt is time-stamped, transcribed, and archived by user, group, and craft. This removes ambiguity, eliminates hearsay, and puts an end to “I told someone”excuses. Department specific channels and shift-specific channels ensure that critical updates and instructions are documented, not passed through hallway conversations or forgotten in transition. Incoming crews gain immediate visibility into unresolved issues, previous actions taken, and next steps, enabling smooth shift handovers and uninterrupted operations.

Challenge: Knowing who is about to leave or when experienced technicians depart, their institutional knowledge leaves with them. New hires face long ramp-up times due to limited hands-on guidance.

Walt Solution:
Walt serves as a real-time knowledge capture platform. Technicians can document repair steps, record voice notes, and share photos or videos directly to team or company channels. This creates a searchable, role-specific knowledge base that supports consistent execution and faster onboarding. Veteran workers can preserve critical know-how like SOP clarifications, troubleshooting methods, and best practices, so it’s accessible to new hires and cross-functional teams. The result: reduced ramp-up time, less reliance on tribal knowledge, and stronger operational consistency across shifts and experience levels.

Challenge: Investments in systems like CMMS, ERP, or HRIS often underdeliver due to poor frontline adoption or limited integration with real work processes.

Walt Solution:
Walt is built for the way manufacturing teams actually work, used by every team, on every shift, without requiring a desktop or portal login. It fits naturally into daily routines on the floor, delivering immediate ROI by accelerating communication, reducing downtime, and capturing real-time data from the frontline. Unlike traditional systems, Walt doesn’t add another software layer, it becomes the connective tissue for communication, coordination, and visibility across the plant. It solves the real problem: operational misalignment caused by delays, blind spots, and fragmented information.

Challenge: Many safety incidents, especially near-misses and minor violations, are never formally reported. These unlogged events represent major risk for future incidents.

Walt Solution: Walt gives workers a fast, frictionless way to report hazards in real time using voice, or photos through a dedicated safety channel. Each report is time-stamped, and automatically routed to the appropriate EHS leaders or supervisors, providing immediate visibility into emerging risks across all shifts and departments. Over time, these entries build a comprehensive safety archive that captures near-misses, repeat infractions, and high-risk trends giving teams the insight they need to act before an incident becomes recordable or results in regulatory scrutiny. By removing the traditional barriers to reporting and increasing frontline participation, Walt shifts safety from a reactive compliance task to a proactive, continuous improvement process—driven by the people closest to the hazards and empowered to speak up.

Challenge: Longtime workers often possess undocumented knowledge about equipment quirks, process shortcuts, and maintenance workarounds. When they leave, that expertise leaves with them leaving the floor with a “knowledge vacuum.”

Walt Solution: Walt captures valuable frontline communication in real time, whether it’s a workaround during a repair, a key detail during a production run, or a quick fix to a recurring issue. Workers document these insights through voice, photo, or video, right in the flow of work. Each entry is automatically archived into a channel specific “knowledge base.” Over time, this becomes a living playbook that preserves institutional knowledge and ensures continuity, even as experienced employees retire or move on. Instead of walking out the door, expertise stays on the floor and is accessible to new hires, technicians, and training teams when they need it most.

Challenge: A single missed or misunderstood message during a shift change or maintenance escalation can create hours of lost production, unplanned downtime, or rework without a clear root cause traced back to the message failure.

Walt Solution: Walt automatically transcribes, timestamps, and archives every piece of communication, from individual messages to group escalation messages. This gives supervisors a complete, verifiable record of who said what, when, and to whom. When issues arise, there’s no ambiguity, just a clear timeline of events. Root Cause Analysis (RCA) shifts from speculation to precision, allowing teams to isolate communication breakdowns and take corrective action with confidence.

Challenge: Supervisors and frontline teams often implement their own systems, like text groups, or personal phones to bypass slow or disconnected internal tools. This creates data silos and compliance risks that leadership can’t see.

Walt Solution: Walt replaces fragmented, off-platform communication methods—such as personal phones, group texts, and informal messaging apps—with a centralized, purpose-built system for frontline operations. When teams rely on tools outside the company’s core infrastructure, it leads to communication silos, data gaps, and inconsistent visibility across shifts and departments. Walt eliminates these risks by providing a secure, compliant platform with access controls, automated transcription, and full auditability. By unifying all frontline communication in one system, Walt improves cross-functional coordination, protects data integrity, and gives leadership real-time visibility to drive more informed, accountable, and compliant decision-making at every level of the organization.

Challenge: Operational dashboards may indicate that the plant is performing well—yet experienced leaders sense underlying issues. Metrics like OEE, efficiency, or attendance often fail to reflect floor-level problems like slow response times, poor shift transitions, or non-compliance.

Walt Solution: Walt provides the qualitative context that traditional quantitative metrics often overlook. While KPIs may suggest operations are running smoothly, Walt surfaces the underlying friction, such as delayed acknowledgments, slow shift transitions, unaddressed maintenance calls, and underutilized labor. By capturing these real-time signals from the floor, Walt enables leaders to reconcile “green” dashboards with actual plant performance. This deeper operational visibility supports more accurate forecasting, improved capacity planning, and continuous improvement grounded in real-world conditions, not assumptions.